Employment

Document Date
Hanson's Garden Village Employment Application 2018 01/16/2018


If interested in applying for a job at Hanson's Garden Village, please print and fill out our job application. Applications are also available at the garden center. Applications can be mailed, faxed, emailed or dropped off in person. Use the information below:

Attn: Beth Hanson Wallschlaeger
Hanson's Garden Village
2660 Co. Hwy G
Rhinelander, WI 54501
Phone Number: 715-365-2929
Fax Number: 715-365-3644
Email: info@hansonsgardenvillage.com

Any questions please call Beth at 715-365-2929


JOBS AVAILABLE:
Retail Clerk
Responsibilities: 
-Provide fast, friendly and knowledgeable service by actively seeking out customers to assess their needs and provide assistance regarding all plants and products for sale
-Help customers choose and locate the most suitable plants, answer plant questions and give any handouts pertaining to their purchases to ensure the highest level of success with our plants and products 
-Awareness of plant locations, availabilities, varieties and types to assist customers efficiently
-Check out customers and operate cash register and credit card machines accurately
-Help customers in loading their purchases
-Answer phone calls professionally and timely
-Know about events, specials and other activities going on at Hanson's
-General plant care including: making sure the plants are accurately watered, protected against pests and looking their best
-Ability to work neatly and keep a clean workspace
-Help clean, maintain and organize displays, retail spaces and plant benches
-May include other general tasks

Requirements: 
-Quick learning and efficient working in a fast paced environment
-Ability to exhibit a professional image
-Basic knowledge of the operation of cash register and credit card machines
-Basic mathematics and ability to accurately complete financial transactions 
-Strong communication skills and ability to work well with others especially customers
-Ability to exert well-paced mobility for periods of up to 4 hours in length
-Ability to stand, bend and perform other physical activity for extended periods during the majority of the workday
-Must be able to lift 20 lbs. frequently and more weight occasionally
-Must have the ability to work independently when necessary
-Ability to work in inclement weather
-Must be available to work weekends and some early evenings
-Reliable transportation to the garden center

Positives:
-Plant knowledge and/or previous experience in a professional greenhouse setting
-Sales skills, previous cashiering experience and/or a customer service background

Training will be provided.
Months: Our sales season is short! Mid March to mid July. Exceptional clerks may continue on.
Hours: Approximately 25 to 40 hours per week depending upon requirements.
Pay Rate: Based on experience, employee discount

Nursery Department Worker
Responsibilities:
-Ability to work in the nursery department and follow instructions from the Nursery Manager and owners
-General greenhouse plant operations including: sowing seeds, taking and planting cuttings, pruning plants, moving plants, potting trees and shrubs, setting up retail areas in spring and putting away plants for the winter, tagging flats and pots, weeding, keeping precise records of work done and making sure the plants are accurately watered, fertilized, protected against pests and looking their best for retail and wholesale purchases
-Other greenhouse operations including: making and filling flats, moving soil bags, operating carts and wheelbarrows, general repair on equipment and property, operating of company vehicles and equipment, loading and unloading of vehicles and other physical labor
-Ability to work neatly, keep a clean workspace and organize/straighten areas for retail shopping
-Awareness of plant locations, availabilities, accurate prices, varieties and types to ensure accurate order picking and customer assistance
-Help customers choose and locate the most suitable plants and answer plant questions to ensure the highest level of success with our plants and products
-Provide fast, friendly and knowledgeable service by actively seeking out customers to assess their needs and provide assistance regarding all plants and products for sale
-Provide knowledge and information about events, specials and other activities going on at Hanson's
-Participating in off-site planting, landscaping and restoration work including: working well with other crew and manager, caring for all materials and equipment (including safely operating equipment when applicable), accurately completing all jobs to owners' and customer's satisfaction
-If applicable: Completing deliveries or driving company vehicles to work sites in a safe and undistracted manner

Requirements:
-Dependability
-Quick learning and efficient working in a fast paced environment
-Ability to exhibit a professional image
-Ability to exert well-paced mobility for periods of up to 4 hours in length
-Ability to stand, bend and perform other physical activity for extended periods during the majority of the workday
-Must be able to lift and carry 20 lbs. frequently and 60 lbs. occasionally
-Ability to work in inclement weather and on off-site jobs
-Scheduling flexibility that allows working some weekends and holidays
-Must have the ability to work independently when necessary
-Strong communication skills and ability to work well with others including customers, owners and nursery manager
-Basic mathematics and accurate record keeping
-Reliable transportation to the garden center

Positives:
-Plant knowledge
-Previous experience in a professional greenhouse/nursery setting
-Customer service background
-Valid driver's license and ability to be covered under our insurance

Training will be provided.
Months: March to October
Hours: Approximately 25 to 40 hours per week depending upon requirements.
Pay Rate: Based on experience, employee discount

Retail Assistant Manager
Responsibilities:
Retail Clerk Responsibilities:
-Provide fast, friendly and knowledgeable service by actively seeking out customers to assess their needs and provide assistance regarding all plants and products for sale
-Help customers choose and locate the most suitable plants, answer plant questions and give any handouts pertaining to their purchases to ensure the highest level of success with our plants and products
-Awareness of plant locations, availabilities, varieties and types to assist customers efficiently
-Check out customers and operate cash register and credit card machines accurately
-Help customers in loading their purchases
-Answer phone calls professionally and timely
-Know about events, specials and other activities going on at Hanson's
-General plant care including: making sure the plants are accurately watered, protected against pests and looking their best
-Ability to work neatly and keep a clean workspace
-Help clean, maintain and organize displays, retail spaces and plant benches
-May include other general tasks
Retail Assistant Manager Responsibilities:
-Work closely with owners and store manager in store operations
-Effectively manage store operations, ensuring consistency and compliance
-Consistently create a welcoming environment for the customer by greeting and assisting, as well as quickly responding to customer inquiries and needs; Identify and investigate customer complaints and service suggestions; Set the standard for customer service
-Maintain quality service by establishing and enforcing company standards, policies and procedures (including health, safety and security) with self and among retail staff; Maintain a safe and clean store environment at all times
-Assist store manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise and that the retail team is motivated and inspired to achieve store goals
-Ensure the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive; Leverage individual staff strengths; Assist store manager in delivering consistent, in the moment, feedback and coaching
-Train/mentor Garden Center associates regarding cashiering, customer service, product knowledge and selling techniques
-Demonstrate desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
-Ensure company standards are met for store and associate appearance at all times
-Effectively handle any disciplinary situations when employees do not abide by company rules and policies
-Help store manager identify training needs and provide ongoing training opportunities to the team as needed; deliver training sessions; review staff job results and learning needs with retail store manager
-Assist store manager in recruiting and hiring employees to the needs of the business, working to ensure open positions are filled quickly
-Utilize company tools to diagnose opportunities and develops action plans to improve performance
-Regularly communicate with store manager to discuss strengths, opportunities, and trends in business
-Prioritize, plan, and adjust work or break schedules as necessary to maximize customer satisfaction and ensure seamless store operation
-Work shifts for late or absent employees or find a replacement crew member
-Ensure the garden center is appropriately stocked and merchandised at all times
-Ensure all pricing, signage, and displays are correct at all times
-Receive regular vendor deliveries and stock sales floor in a timely manner
-Attract customers by originating display ideas and following display suggestions from management; Ensure that store is always looking its best to customers
-Promote sales by demonstrating merchandise and products to customers and share accurate knowledge of all plants and products
-Responsible for controlling inventory stock levels and alert manager when products need to be reordered; Anticipate customer demand for products
-Manage and control shrink; This is mainly accomplished by accurately caring for plant material to reduce losses
-Evaluate competition by visiting competing stores; gather information such as style, quality, and prices of competitive merchandise
-Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications
-Performs all duties as directed by supervisor and contribute to team effort by accomplishing related results as needed and stay until the work is accomplished

Requirements:
-Previous retail work
-Strong leadership and management skills and an enthusiasm and influence to lead the team to meet store goals while working together
-Exceptional customer service skills and salesmanship
-Excellent problem solving skills with productive solutions
-Confidence and the ability to work well under pressure
-Able to make quick and effective decisions
-Ability to work effectively within a team and be assertive in driving successful management strategies
-Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals
-Possess strong organizational and time management skills
-Demonstrate strong listening, written and oral communication skills
-Reliable, honest, responsible, motivated and detail-oriented work
-Quick learning and efficient working in a fast paced environment
-Ability to exhibit a professional image including appropriate dress and language
-Advanced knowledge of the operation of cash register and credit card machines
-Good mathematic skills and ability to accurately complete financial transactions
-Ability to exert well-paced mobility for periods of up to 4 hours in length
-Ability to stand, bend and perform other physical activity for extended periods during the majority of the workday
-Must be able to lift 20 lbs. frequently and more weight occasionally
-Ability to work in inclement weather
-Must be available to work weekends and some early evenings
-Reliable transportation to the garden center

Positives:
-Plant knowledge and/or previous experience in a professional greenhouse setting
-Previous retail, management and/or customer service experience

Training will be provided.
Months: Mid March to October
Hours: Approximately 25 to 40 hours per week depending upon requirements.
Pay Rate: Based on experience, employee discount






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Hours:
Monday-Friday 8:00am-7:00pm
Saturday 8:00am-5:00pm
Sunday 9:00am-4:00pm

Open Memorial Day Monday, May 28th 8:00am-4:00pm

Please Call Our Office With Any Needs
715-365-2929

©2018 Hanson's Garden Village
2660 Co. Hwy G
Rhinelander, WI
715-365-2929


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